Shipping policy
Shipping Policy
Last updated: 2025-06-01
Our Store ships apparel nationwide in the US and to selected countries abroad. This page covers how we process and deliver your order.
Processing time
We prepare and dispatch most clothing orders within 1-2 business days (excluding weekends and public holidays). You will receive a confirmation email when your order is placed and a shipping notification with tracking when your garments ship.
Delivery time
Typical transit time after dispatch: 3-5 business days. Delivery times are estimates only and may vary due to carrier delays, customs, or remote locations.
Packaging
Items are packed to protect fabric and construction during shipping. Extra care is used for delicate or structured pieces.
Shipping costs
Free standard shipping on all orders. No minimum purchase is required.
Customs, duties, and taxes
For international orders, import duties, taxes, and customs fees (if applicable) are the responsibility of the customer unless otherwise stated at checkout.
Lost or delayed packages
Seeing unusual tracking delays or a missing parcel? Contact us at support@example.com within 30 days of the ship date.
Contact
Email: support@example.com
Phone: +1 (555) 000-0000
Address: 100 Main Street, Suite 1, New York, NY 10001, United States
Hours: Monday–Friday, 9:00 AM – 5:00 PM (US Central Time)